GC1 Voice Messaging

For Performance, Productivity and Profit

Reach thousands of contacts within minutes using Global Connect’s cloud-based Voice Messaging System. Since there are no upfront fees, hardware or software expenses, Global Connect’s system offers a solution that is as economical as it is effective.

 

Custom Layered Messaging
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With the touch of a button, the call recipient can answer questions and offer information. Based on the response, the system automatically directs the contact to the next appropriate question, creating a customized dialogue for each call recipient.
Text-to-Speech
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Personalize messages with the call recipient’s name and other relevant information using Global Connect’s text-to-speech option.
Talk-Off Recordings
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The system easily records all calls, allowing you to search for and retrieve the recordings for quality assurance or training purposes.
Remote Access and Deployment
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Using the web-based system, you have the ability to deploy a message at any time, from any location.  Only a telephone is required to record and send a message.
Online Real-Time Reporting
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Global Connect’s state-of-the-art system offers detailed, customized, real-time reports, allowing you to evaluate and adjust your call strategy immediately.
Cell Phone Scrub
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Free to all Global Connect users, the system’s cell phone scrub functionality removes ported cell phone numbers on a nightly basis and ensures compliance with Do Not Call restrictions.
Direct-Connect to a Call Center
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Call recipients can easily contact back to your call center to ask questions, offer information, confirm an appointment or make a payment.
Dynamic Do Not Call List
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Our state-of-the-art Do Not Call feature ensures that you are in compliance with current FCC regulations by continuously updating Do Not Call information within your contact list.
Schedule By Time Zone
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There’s no need to account for time zone differences when scheduling calls. The system automatically determines the correct time zone for a particular contact number and ensures that each number is called at the desired time of day.
Software Integration
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The system is designed to integrate seamlessly with your CRM and other software. Global Connect offers assistance with set-up and ongoing training at no extra charge.
Multi Lingual Messaging
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The system provides translation for numerous languages. Whether you select the language based on your database or allow the call recipient to make a choice with the touch of a button, Global Connect ensures that your message is delivered in the appropriate language.
Caller ID Escalation
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Increase the likelihood of a live answer by changing the caller ID with each call attempt.

 

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